Delivery


UK MAINLAND, N. IRELAND, CHANNEL ISLANDS

  • Free Delivery on all orders

UK orders are dispatched via Royal Mail, Parcelforce or DPD depending on size. Please allow 2-3 working days for your order to arrive. This may extend slightly during busy times. We will send an email confirmation when the order is dispatched. 


DELIVERY CHARGES - EUROPE

Standard Delivery (4-7 days)

  • Zone 1 - from £6.00
  • Zone 2 - from £9.00
  • Zone 3 - from £12.00

Express Courier, Tracked and Signed (1-2 days)

  • Zone 1 - £15.00
  • Zone 2 - £17.00
  • Zone 3 - please email sales@ailera.com

    Shipping Zones are as follows:

    Zone 1: Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands.

    Zone 2: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.

    Zone 3: Albania, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Greenland, Iceland, Israel, Kosovo, Liechenstein, Macedonia, Montenegro, Serbia, Turkey.

    Orders are shipped via Royal Mail, Parcelforce or DHL. At checkout please choose between Standard or Express delivery. Standard delivery charges are calculated based on size and weight of shipment. Express delivery is a flat rate. 

    For Standard deliveries, Royal Mail and Parcelforce partner with the local mail service in the destination country. The delivery times shown above are target times as provided by the Carrier, and you should allow some flexibility for this service. If your order is time-sensitive we recommend you use the express service. 

    We will send a confirmation email once the order is dispatched. 

    IMPORTANT NOTE ON EU SHIPMENTS AFTER BREXIT:

    Exports to EU countries must now be handled in the same way as non-EU exports before January 1st 2021. Please note this means that as an EU customer you may now be billed for local customs duties or import fees on your purchases. The import charge is usually issued by the shipment company, and you may be required to pay these fees before they deliver your order. At present we do not have control over how these local charges are applied, but as the new rules develop we will be working to incorporate these charges at checkout (if applicable), and minimise cost and inconvenience to you at time of delivery.  

     

    SHIPPING CHARGES - USA  / CANADA 

    • Express Courier USA, Tracked and Signed (2-3 days) - £10.00
    • Express Courier Canada, Tracked and Signed (3-4 days) - £15.00

    SHIPPING CHARGES - AUSTRALIA / NEW ZEALAND

    • Express Courier Australia, Tracked and Signed (3-5 days) - £17.00
    • Express Courier New Zealand, Tracked and Signed (5 days) - £20.00

    SHIPPING CHARGES - OTHER DESTINATIONS

    • Express Courier Shipping, Tracked and Signed - £25.00 (delivery times will vary)

    If a delivery charge is not automatically shown at checkout please email sales@ailera.com for a shipping quotation. For all orders we will send a confirmation email once goods have been dispatched. 

    We remind you that Ailera cannot be responsible for any additional customs duties or import taxes which deliveries may incur in the destination country.