Limited Time Only - 20% Off Selected Hammam Towels. Free Delivery Available. Click Here for Details.

Eurozone Shipping


Standard Tracked & Signed (4-7 days) - €9.95

Eurozone orders are shipped from our UK warehouse. Our Standard service uses Royal Mail or Parcelforce plus partner mail services in the destination country. Please note delivery times are indicative, but we will usually dispatch orders in 1-2 days from receipt.

NOTE ON EU VAT CHANGES: Following a change in EU import rules which became law in July 2021, EU consumers buying goods from the UK (and other "third countries") must now pay import tax (VAT / IVA) on all online purchases.

We handle this in two ways during our checkout process:

  • The value of the cart items is below €150. The checkout will show the amount payable including tax at your country rate. You pay this tax at the moment of purchase. Ailera collects the VAT / IVA tax and pays it directly to the EU tax authorities on your behalf.
  • If the value of the cart items is over €150 we do not collect tax at time of purchase and the amount payable at checkout is shown excluding VAT / IVA. You become liable to pay tax and any customs fees when you import the goods. 
The €150 threshold is designed to support EU consumers by keeping online purchases as hassle-free and transparent as possible. If the total order value in your basket exceeds €150, you might want to consider placing more than one order to bring each one below this €150 threshold. 


Please note that imports into the EU valued over €150 also become liable for import duty. This is set by your Customs authorities and must also be paid at time of import. Unfortunately, we cannot advise you in advance what these additional costs might be. However, there is no requirement to pay import duty on orders under €150. 

We would be happy to provide additional clarification or information if we can, so please do not hesitate to contact us at if you have any queries.