Duty-Paid Delivery (EU)


Together with Royal Mail in the UK Ailera now offers a PDDP (postal delivery duty paid) service to an initial group of EU countries. Please watch this space as we expect more countries to be added over the coming months. Our current list is as follows:

  • Republic of Ireland
  • France
  • Germany
  • Netherlands

Customers based in these destinations will be able to choose between a Standard Delivery or Tracked Delivery service based on order weight. Standard Delivery starts from £5.00 and Tracked Delivery from £9.00.

 Under PDDP, customers will avoid paying local import fees (VAT/sales tax, duty, customs clearance, additional fees) on individual orders up to the value of €150. Instead Ailera now collects the import VAT/tax at checkout and Royal Mail will pay this over to the EU authorities on your behalf, ensuring your order can be delivered smoothly and without delay. 

When ordering, we recommend you select a Tracked service if you would like to be more comfortable following delivery progress. We also recommend the total value of an individual order does not exceed €150 (approx. £132).