Customer Reviews

Based on 472 reviews
Horse Fleece Lined Throw
Norma G. (Seville, ES)
Item not received.

I just sent you an email as I have not received this item. The tracking history indicates it was delivered, but I have not received it. Please advise. Regards, Norma Garcia

Hi Norma, we are so glad this item appeared shortly after your message. Thank you for your kind follow-up email.

Sale - Perim Hammam Towel
Catherine H. (Norwich, GB)
Perim towel

Beautiful quality and colour. It will get a lot of use in the summer on the beach.

Sale - Perim Hammam Towel
Minnie (Bridgwater, GB)
Great towels

Beautifully packaged
Lovely quality and colour
Can’t wait to take these little beauties to Cyprus, Greece and Menorca this summer

Stag Fleece Lined Throw
Anthony B. (London, GB)
Very good no issues

Quality of product is excellent

Stag Fleece Lined Throw
Patricia U. (London, GB)
Prompt delivery Great product

Throw was good quality and looks great

Dina Towel - Small
Liz O. (Colchester, GB)
Great Quality Towel

So pleased i purchased. Beautiful and quick drying.

Stag Fleece Lined Throw
Nick K. (London, GB)

Great company

Dina Towel - Small
David C. (London, GB)

Excellent product and service

Dakota Fleece Lined Throw
Emmeline K. (London, GB)
Great products and perfect service, as always.

Beautifully wrapped when sent as gifts and a mistake I made when I placed the order was dealt with swiftly and efficiently. I have been really happy with every product I have bought from Ailera.

Skull Fleece Lined Throw
Karen G. (Manchester, GB)
Lovely cozy warm fleece blanket

This the fourth fleece blanket I have from Ailera. They are great quality, stylish and super cozy. Everything you need to keep warm if you don't want to put the heating on.
Excellent customer service when order delayed by postal strikes.

Bold Hammam Towel
Jane J. (Wells, GB)
Good quality Hammam towel

I ordered for a friends birthday. Item arrived on schedule, nicely packaged. A good quality lightweight hammam towel, in a case. Happy with my purchase

Clara Hammam Towel
Terry J. (Pinner, GB)

Great towels and excellent value. Very fast delivery. Highly recommended.

Star Fleece Lined Throw
Rachel S. (Chesham, GB)
Amazing Throws

Having stayed somewhere recently where the owners had this throw, I was determined to find the company who made them and I am so glad I did! I now have 3! Absolutely amazing quality and the Customer Service from Paul has been outstanding. Thank you!

Clara Hammam Towel
Stuart S. (High Wycombe, GB)
Beautiful towels

I’ve been using these towels daily after buying one for holiday. soft, absorbent and great quality

Very quick and easy to buy.

Query answered swiftly and the blanket is perfect.

Clara Hammam Towel
Vera S.M. (Ossett, GB)
Thin and light

Very practical for a sun lounge, will easily dry. The pouch could be a bit bigger, it is quite a tight fitting so not really possible to sling in your sun cream.

Felix Hammam Towel
Catherine W. (Jersey, JE)
Fantastic customer service

Beautiful range of colours and great quality towels. Love the matching bag. Perfect for the beach. Great gifts. Will definitely buy again.

Talia Hair Towel
Susan M. (Bromley, GB)

Colours are great. Could be a little bit bigger for longer hair. Soft as are the towels which I love. Postage could be swayed for returning customers ?

Thank you for your feedback Susan, we will certainly look into that for our next production run. We try to keep postage costs as low as possible but we do need to make a charge for lower-priced items as it takes a disproportionate chunk of our profit per item! Having said that, we also try to offset in other ways - you'll receive a discount code as a thank you for taking the time to review us, and if you've signed up for our mailing list we periodically send out very special offers to our subscriber base. Thank you for returning to Ailera, it means a lot to us!

Clara Hammam Towel
Fran H. (Potters Bar, GB)

Always love the colours, design and quality of these designs and will continue to stock them in the future. Thanks for a great service!

Star Fleece Lined Throw
Lucy H. (Mitcham, GB)
Fantastic throws and amazing customer service

I had several present deliveries and Paul was so helpful in adding personalised messages and sending them off really quickly. Everybody loves their throws. Thanks again

Dina Towel - Large
Anne H. (Pieve Porto Morone, IT)
Gorgeous towel. I am delighted.

I have been searching for a terry lined peştemal to replace a beloved towel that I lost. I bought one online but it was flimsy and too stripey. Then I ordered this one from Ailera not expecting much as it was cheaper. But I was thrilled when it arrived. It is beautifully soft and luxurious. It came with a super hair towel which is just lovely. Very soft and stylish. I am so happy that I ordered three more to make a set. I soaked the towels for twenty four hours in cold water and then washed them. They are so beautiful and I am over the moon!

Thank you for your kind words Anna, it means a lot to us. We are happy the towels arrived safely, This Dina product is proving very popular as a lightweight 'at home' towel - we think you can't beat cotton anyway but it's also quick to dry and takes up less room in the washing machine!

Star Fleece Lined Throw
Maggie L. (Northampton, GB)

Beautiful throw, this is my second one!

Star Fleece Lined Throw
Amy O. (Leeds, GB)
Beautiful throw very soft and lovely colour

Ordered two one each for my daughters birthdays to snuggle under watching TV and they love them

Clara Hammam Towel
Alison K. (Grimsby, GB)
Straightforward and very speedy

I already have these towels and this purchase was a present for my nephew about to go travelling around the world. Lovely fresh colours and useful carrying bag. Top quality. Thank you.

Star Fleece Lined Throw
Zara T. (Dalkeith, GB)
Beautiful blanket

Delivery was super fast, great looking blanket and so warm. Use it when sitting outside too!