XMAS DELIVERY DATES - please kindly note our last posting dates for pre-Christmas deliveries will be Thursday 8th December 2022.
Tracked & Signed (4-7 days) - €9.95
Eurozone orders are shipped from our UK warehouse via Royal Mail or Parcelforce plus partner mail services in the destination country. Stated delivery times are indicative, but we will usually dispatch orders 1-2 days from receipt.
EU VAT CHANGES - €150 RULE
Due to a rule change in July 2021 all goods imported into the EU are now subject to VAT / sales tax. Goods valued over €150 are also liable for import duty. Generally you would pay these charges at time of delivery and you may also be charged customs or handling fees. This can lead to unexpected costs and delays receiving your goods.
HOW CAN I AVOID CHARGES AND DELAYS?
Simply ensure each individual order is below €150 in value. Ailera is registered to an EU system which charges you VAT at time of purchase, in the same way that items you buy in your home country also includes sales tax.
As you complete our online checkout, keep an eye on the order value:
- if the value of the shopping cart items is below €150 (excluding shipping) Ailera will handle the sales tax as normal. The price you see is the price you pay.
- If the shopping cart total is over €150 the amount payable will exclude VAT / sales tax. However you will be expected to pay tax (and possibly duty) to the courier company before they will deliver your goods.
To avoid any inconvenience the EU guidelines suggest placing separate orders to bring the value of each one below €150. From experience we strongly recommend this advice!
For any additional queries, please do not hesitate to contact us at firstname.lastname@example.org .